Agility and customer satisfaction with BPaaS

Gain a competitive edge when you adopt business process as a service

Business process as a service (BPaaS) is commonly called “healthcare in a box.” These customizable, cloud-based systems help payers stay on top of billing and revenue processes while reducing the cost of operations.

BPaaS can:

  • Redirect focus from time-consuming operational processes to business-building goals and member care.
  • Modernize, streamline, and scale operations.
  • Lower your upfront investment and reduce overall costs.
  • Increase efficiency.

Our offerings

 

To help you manage your healthcare operations efficiently, we have two BPaaS offerings:

HealthRules® Payor, core administrative processing system solution, which streamlines health plan operations, adapts quickly to regulatory or market shifts, and enables new value-based reimbursement models.

Oracle Insurance Revenue Management and Billing, a flexible system that automates billing, payments, and collections processes.

What are the benefits?

These solutions are specifically tailored to address the business needs of the healthcare industry. The benefits of adopting BPaaS are wide-ranging and include:

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Scale on demand

To accommodate large fluctuations in your business process needs

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System integration and data accessibility

To enhance connections between real-time data sources and programs.

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Performance analytics and insights

To improve costs, outcomes, customer satisfaction, and transparency.

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Speed to market

To introduce new products and services quickly.

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Enhanced compliance

To keep pace with regulatory and operational changes and to mitigate risk.


Why do we offer BPaaS?

Our customers who switched to BPaaS solutions see cost reductions and improved functionality, freeing them to focus on what matters most.

The bottom line

 

With BPaaS, you’ll have end-to-end, easy-to-use, cost-effective tools to manage administration and billing, compete in the market, and meet service expectations.

With BPaaS, you’ll have end-to-end, easy-to-use, cost-effective tools to manage administration and billing, compete in the market, and meet service expectations.

Exceptional experiences

 

 

  • Operational efficiency keeps you on top of business needs.
  • Resiliency ensures you’re ready for change. 
  • Our 24/5 business support means we’re there to collaborate and problem-solve with you.
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    Discover how we can help you experience the benefits of BPaaS.